Download your company's records as spreadsheet files, one per kind of record, at any time.

Overview

A data export gathers equipment, employees, documentation, network, software, services and the rest, with their history, into a zip of CSV files. TekStacks prepares it in the background and emails you a link when it is ready. Uploaded files are not included.

You can ask for one export a week. Each export stays available for 7 days, then it is deleted.

Requirements

• Role: Admin (Company settings, custom domain and storage, which only the Admin role has).

Steps

1. In the sidebar, open Administration, then Data export.
2. Click Prepare an export, then Prepare it.
3. When the email titled (company): your data export is ready arrives, click Download the export and sign in.
4. On Data export, click Download.

Notes

Note: While an export is being prepared or is ready to download, you cannot ask for another. The page says when you can ask again.

Note: Uploaded files, such as files, documentation attachments and photos, are not in the export.

Troubleshooting

"The last export could not be prepared." Click Prepare an export to try again. If it keeps failing, ask TekStacks support through Help and feedback.

"You can ask for another export on ..." Exports are limited to one a week. Wait until that date.

FAQ

Can I get my data out after my trial ends? Yes. A paused account can still open Data export, until the account is deleted (see Pausing your account).

Who receives the email? The Admin who asked for the export.